Service Agreements

While all our customers have access to our superior service department, when you have a Reinhardt Home Heating Service Plan, most parts and labor are covered for repairs should your heating system require repair. Additionally, you’ll receive an annual tune-up and system evaluation. Given the improvements in heating system efficiency and the positive safety implications of an annual tune-up, this plan more than pays for itself.

Don’t just take our word for it. Here are some of many comments we have received over the years:

I am so impressed with customer service in your company. I never feel like a number but a valued customer.

Donna W.

I wanted to let you know that your Service Tech., Jessie, made an impression on me. He was thorough and communicated in a timely manner so that I knew what was occurring and needed to be done. He even made it to Gilbertsville bright and early after the huge snowfall the night before. I was very pleased with the service I received. Thank You.

AnnMarie H.

Very satisfied with the great service. (We) received our delivery as promised, driver very good. Rachel in customer service also knowledgeable, helpful and very pleasant.

Joseph & Kathleen

Just a note to tell you how helpful and friendly your driver was this morning. He even helped me open the gate so he could gain access to the tank! Want to give credit where credit is due. He is an asset to your company!

A. Perry

Just want to let you folks know how much I appreciate that your website is clear, easy to use, easy to make a payment. This is not necessarily the norm in business and I’ve struggled with the payment systems of utilities far bigger than Reinhardt who can’t seem to get their online act together! Many thanks!

M. Bergan

I always take advantage of the burner protection plan Reinhardt Home Heating offers… on a very cold night, my furnace failed to come on. I called Reinhardt and a technician was promptly dispatched to my house. He diagnosed the problem and had my furnace up and running in no time. There was no charge for the emergency service because it was all covered under the burner protection plan. What a great feeling!

Robert